The NOR-5L606 ships upright on a pallet. GTA white-glove delivery includes inside placement into your suite or clinic area (not lobby or curbside drop), unpacking, and removal of all packaging materials. We do not include electrical connection — that's coordinated with your electrician or contractor. If you need us to align with your contractor on placement, mounting, or site requirements, we can do that at no extra charge — just let us know at the time of order. Contact us with your city, room dimensions, and target install date to confirm scope and schedule.