Terms and Conditions

Last Updated: March 18, 2026

1. Acceptance of Terms

These Terms and Conditions (“Terms”) govern your access to and use of the website located at delmen.com (the “Website”) and any products or services offered by Delmen (“we”, “our”, or “us”). By accessing, browsing, or using this Website, or by purchasing any product from us, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree, you must not use this Website or purchase any products.
We reserve the right to modify these Terms at any time without prior notice. Any updates will take effect immediately upon posting. Your continued use of the Website constitutes acceptance of the revised Terms.

2. Commercial Use and Eligibility

This Website and the products offered are intended for business, commercial, and professional use. By using this Website, you represent and warrant that you are acting on behalf of a business or for commercial purposes, and that you have the authority to bind such entity to these Terms. You agree that consumer protection laws applicable to personal use may not apply where purchases are made for commercial purposes.

3. Use of Website

You agree to use the Website only for lawful purposes and in a manner that does not interfere with its operation or security. You must not attempt to gain unauthorized access to any portion of the Website, introduce malicious code, or engage in any activity that may disrupt or damage the Website or its infrastructure. We reserve the right to suspend or terminate access at our sole discretion if misuse is suspected.

4. Product Information and Accuracy

We strive to ensure that all product descriptions, specifications, images, and pricing are accurate; however, we do not guarantee that all information is complete, current, or error-free. Products may vary slightly from images shown. We reserve the right to correct errors, update information, or cancel orders arising from inaccuracies at any time without liability.
All products are subject to availability, and we may limit quantities or discontinue products without notice.

5. Orders, Pricing, and Payment

All orders are subject to acceptance by Delmen. We reserve the right to refuse, cancel, or limit any order at our discretion, including in cases of suspected fraud, pricing errors, or issues with payment authorization.
Prices are subject to change without notice. Payment must be received in full before shipment unless otherwise agreed in writing. By submitting payment information, you authorize us to charge the full amount due through our designated payment processors.

6. Shipping, Delivery, and Risk Transfer

Delivery timelines are estimates only and are not guaranteed. Delmen is not responsible for delays caused by carriers, manufacturers, customs, or other external factors beyond our control.
Unless explicitly agreed otherwise in writing, delivery is curbside only. Services such as inside delivery, installation, assembly, or placement are not included. You are responsible for ensuring that the delivery location is accessible, properly prepared, and compliant with any applicable requirements.
Title to and risk of loss for all products transfer to you upon delivery. Any damage, shortage, or issue must be reported promptly in accordance with our Shipping and Return policies.

7. Returns, Refunds, and Cancellations

All returns, refunds, and cancellations are governed by our Return Policy, which forms an integral part of these Terms. By placing an order, you agree to be bound by that policy, including any applicable restocking fees, return conditions, and eligibility requirements.
Orders for custom, special-order, or non-stock items may not be canceled or returned except at our sole discretion.

8. Product Use, Installation, and Compliance

Delmen supplies commercial and medical-related equipment intended for use by trained professionals. You are solely responsible for ensuring that all products are installed, handled, stored, and used in accordance with manufacturer specifications, applicable laws, regulations, and industry standards.
Delmen does not provide installation services, engineering validation, or regulatory compliance assurance unless explicitly agreed in writing. Any improper installation, misuse, modification, or failure to follow manufacturer instructions is entirely your responsibility.

9. No Medical Advice or Clinical Responsibility

The information and products provided through the Website are for commercial and informational purposes only. Delmen does not provide medical advice, diagnosis, or treatment. You acknowledge that you are solely responsible for ensuring that any product is appropriate for your intended clinical or operational use and for consulting qualified professionals where necessary.

10. Third-Party Manufacturers and Warranties

Many products offered by Delmen are manufactured by third parties. Delmen does not manufacture all products and does not independently guarantee their performance or suitability beyond what is provided by the original manufacturer.
Any warranties applicable to products are provided solely by the manufacturer unless explicitly stated otherwise. Delmen shall not be responsible for defects, failures, or performance issues arising from third-party products.

11. Limitation of Liability

To the fullest extent permitted by law, Delmen shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to the use of the Website or the purchase, installation, or use of any products. This includes, without limitation, loss of revenue, loss of business, loss of profits, operational downtime, or loss of data.
In all cases, Delmen’s total aggregate liability shall not exceed the amount paid by you for the specific product giving rise to the claim. This limitation applies regardless of the legal theory asserted and even if Delmen has been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify, defend, and hold harmless Delmen, its affiliates, directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including legal fees) arising out of or related to your use of the Website, your purchase or use of any products, your violation of these Terms, or your failure to comply with applicable laws, regulations, or manufacturer guidelines.

13. Force Majeure

Delmen shall not be liable for any failure or delay in performance resulting from events beyond its reasonable control, including but not limited to acts of God, natural disasters, supply chain disruptions, labor shortages, transportation delays, government actions, pandemics, or failures of third-party service providers.

14. Intellectual Property

All content on the Website, including but not limited to text, images, graphics, logos, and design elements, is the property of Delmen or its licensors and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

15. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Ontario.

16. Contact Information

For any questions regarding these Terms, please contact:
Delmen
Website: www.delmen.com